Can I add my own logo?
Can I add my own logo? Of course you can add your logo, but the MOQ should reach 300pcs. If you have a larger qty, we also have a better price.
All
Can you give me a sample?
Can you give me a sample? We certainly can provide samples. But we need to ensure that it is used for sample test, as we are a factory and do not do retail sales.Based on our company policy, if you need sample order, you should provide ur company info as new customer before quotation, such as company name, address, email, tel no.
Do you support customization?
Do you support customization? We certainly support customization based on the qty of 300pcs. If you have a larger qty, we also have a better price.
How long is the shelf life of the product?
How long is the shelf life of the product? Our shelf life is 12 months. If there is a quality problem in the use of the machine, we will according to the situation, if the relevant parts problems, we will give him a replacement parts, if the machine is damaged and can not be used, we will provide new machines or parts in the next order in the next delivery together.
What specifically does the product package include?
What specifically does the product package include? We have many products, such as: chainsaw, lawn mower, hedgerow machine, generator and so on. For example, chainsaw, we are a total of machine, guide plate chain (optional), matching pot, kit, instructions, etc.
How does your factory do regarding Quality Control?
How does your factory do regarding Quality Control? Quality is very important and always be put at the first place. We insist one worker charge 1 process.Having our own Aluminum Die-casting Workshop and Plastic lnjection Molding Workshop allow us easier to control thequality.Inspections of each step will be done during the production process.
I can't find the items what I want in your website, can you Offer the products I need?
can't find the items what I want in your website, can you Offer the products I need? Yes, pls tell us the products information, and then we will search for you.
Are there any sales promotion ?
We update one model for promotion every month .
How many are there stuff in our company ?
90
What if there are some quality problem ?
We have professional after-sales service group to serve your purpose .
When did our company be founded ?
Our company was founded in 2002
How long does it take us to make samples ready ?
One week
When do you find me ?
We are 24 hours on call .
How to lengthen life expectancy of chain saw ?
When there is vacant , you should keep engine void .